FINDING THE RIGHT PSYCHOLOGIST

• Choosing a psychologist can feel unfamiliar or overwhelming.

• Below are answers to common questions to help guide you.

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GENERAL INFORMATION

• Session Duration:

  • First session: ~60 minutes

  • Follow-up sessions: ~50 minutes

  • A 10-minute phone call with Celeste helps determine if she’s the right fit for you. This call allows you to ask any questions before starting therapy.

• Appointment Availability:

  • There is often a short waiting period before your first session.

  • Regularly scheduled sessions (usually fortnightly) are recommended for effective progress.

• Session Options:

  • Available in person (Sutherland practice) or online (telehealth).

• GP Referral:

  • Not required unless you want to claim Medicare rebates.

  • If you need a Mental Health Treatment Plan (MHCP), book a longer appointment with your GP.

• First Session Expectations:

  • Feeling nervous is normal.

  • Celeste will ask questions to understand your experiences and tailor therapy to suit you.

• Assessments:

  • Celeste does not conduct formal diagnostic assessments.

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PAYMENT OF FEES

• Telehealth Sessions:
  Payment via EFT bank transfer the day before your appointment.

• In-Person Sessions:
  Payment via tap at the time of your session.

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MEDICARE AND PRIVATE HEALTH FUND

• Medicare Rebates:

  • With an MHCP and GP referral, you are eligible for 6 Medicare-rebated sessions initially. After a GP review, you may be referred for 4 additional sessions (maximum 10 per calendar year).

  • Additional sessions beyond this can be privately funded.

• Rebate Amount:

  • Medicare rebate is approximately $96 per session (a gap payment will apply).

• Processing Claims:

  • Celeste does not process Medicare rebates—you will need to claim them yourself.

• Private Health Insurance:

  • Some plans cover psychology sessions—check with your insurer.

  • Celeste does not submit claims, but you will receive a receipt for reimbursement.